FOCUS - WRITING IN FORMAL STYLE
HOW TO DO A COMPLAINT LETTER. GREAT CARE MUST BE TAKEN WITH THESE FORMS OF COMMUNICATION. THE 'TONE' OF THE TEXT MUST BE JUST RIGHT AND NOT TOO 'LEGAL' IN ITS VOCABULARY - YOU WILL END UP GETTING IT WRONG. BUT REMEBER THESE DOCUMENTS CAN END UP AS EVIDENCE IN A COURT OF LAW!!!
BENIDORM - WHERE THE ENGLISH GO FOR HOLIDAY [SO YOU KNOW WHAT TO AVOID]
NOW A BIT OF REALITY
